Customer Support
How Can We Help You?
1. Contact Us
If you have any questions, need assistance, or require more information about our services, feel free to reach out to our customer support team. We are available via phone, email, or WhatsApp, and are always happy to assist you.
2. Service Hours
Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM. During these hours, we strive to respond to all inquiries within a few hours. For after-hours inquiries, we will get back to you the next business day.
3. Common Issues
Whether you're experiencing issues with your event booking, need clarification on our services, or have questions about payment and refunds, our customer support team is here to help. We aim to resolve any issues promptly and efficiently.
4. Issue Resolution
If you encounter any problems or concerns with our services, please notify us immediately. Our team will investigate the issue and work closely with you to find a satisfactory resolution. Depending on the complexity of the issue, we may offer refunds, alternate services, or other compensation.
5. Feedback
We highly value your feedback as it helps us improve our services. If you have suggestions or comments about your experience with us, feel free to share them. Your opinions are important, and we welcome constructive feedback at any time.